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We came to Honda in urgent need of a new vehicle. J.R in sales had a reputation we had heard of and did he ever live up to it. J.R. was extremely knowledgable about all the vehicles as well as Honda's policies. But perhaps most striking is what a good listener he is. He truly listened to what our needs were and presented us with thoughtful options to review. He let us explore and ask questions without pressure, offering guidance and suggestions when asked. Well he picked the best possible vehicle for us. And throughout it all he navigated all of the COVID related concerns we have (family members who are high risk) ensuring that safety guidelines were not only met but exceeded. He was prompt courteous knowledgable and truly went above and beyond what we ever could have dreamed of. Today, one week after coming to Honda, I drove off the lot in a car perfect our family and I couldn't be happier. Thank you so much J.R. for all you did for us. You took what could be a stressful situation and made it manageable and joyful. I dont write a lot of reviews, but I will reccomend J.R to anyone who will listen. Buy a car from him! You wont be disappointed!
a month ago
I was having trouble putting the code into the radio in my '09 Civic. I pulled in to your dealership, unannounced, looking for advice. The gentleman (regrettably, I didn't get his name) from the parts department came to the rescue. Not only was he beyond helpful, he came out to my car, twice, once to get the serial number, then he inputted the code for me. Music again! Stratford Honda should be proud of the quality person they have working for them. Thank You.
4 months ago
Great service from Dave and Irena. Prompt to respond to emails or callbacks. Friendly inviting business. Will not hesitate buying another vehicle from Stratford Honda.
7 months ago
Thank you so much Alan we are so happy with Honda Civic 2018
a year ago
I drove an hour to give my business to Rick at Stratford Honda. An honest straight talker.
2 years ago
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