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The team was outstanding, I can’t say enough of how well we were treated JR you were excellent with our purchase and will be our choice with any future purchases. Kudos to you as your service was top notch from taking your time with us explaining about the vehicle before and after our decision to purchase Irena was also a part of our great experience with her welcoming smile Thanks for the walk thru on the finance end of it. Karina greeted us as family offering beverages and anything we needed, and checked up on us again during our transaction After completion we went over to parts and service and met Izzy whom was very accommodating and friendly. Everyone including team members that we did not have contact with congratulated us on our purchase Honda Stratford has made a lifetime relationship with us Bill and Cheryl Tong
in the last week
As a first time car buyer I was nervous about venturing to a dealership on my own. From the start I had an extremely positive experience at Stratford Honda. JR was beyond helpful, applied no pressure and cared most about educating me and helping me get into a car I was comfortable with and loved. From test drive to picking my perfect colour he was extremely knowledgeable and had none of the dreaded “car salesmen” attributes other than being very kind and open. He treated me like family instead of a customer, which was refreshing. Once JR closed the deal, Irena helped me through the financing headache and made it painless. She went above and beyond to make sure I could get my car within my budget. She was quick to sort everything out, and was very pleasant in all our encounters. It really was a one stop shop where all my expectations were exceeded and I drove away with a dream of a car. Thank you all!
5 months ago
Just started having service here for our new CRV. Excellent customer service!!! Dave was courteous and went above and beyond to accommodate my busy schedule. I couldn’t ask for better care. I will definitely continue to go to Stratford Honda for future service!!
6 months ago
Extremely impressed to put it short . Alan and Sally were so accommodating in helping me get into my 2019 Red touring Sedan in under a week after my write off for my crash was all settled. Sally was so helpful in streamlining all the information needed and explained my packages and options I wanted. Alan was always there for me and was always quick to get back to me with my questions and concerns. On delivery day of my " Red Rocket " Alan was so friendly and helpful with a big smile on his face, explaining how everything works to me ! I left feeling so well taken care of and like I was part of their family. Again thank you so much Alan and Sally !
8 months ago
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