JR was beyond helpful, applied no pressure and cared most about educating me and helping me get into a car I was comfortable with and loved. From test drive to picking my perfect colour he was extremely knowledgeable and had none of the dreaded “car salesmen” attributes other than being very kind and open. He treated me like family instead of a customer, which was refreshing.
Once JR closed the deal, Irena helped me through the financing headache and made it painless. She went above and beyond to make sure I could get my car within my budget. She was quick to sort everything out, and was very pleasant in all our encounters.
It really was a one stop shop where all my expectations were exceeded and I drove away with a dream of a car.
Thank you all!
I didn't end up going with Stratford Honda as I bought a demo of a different model from another dealership (that Stratford Honda didn't have available). But I was particularly impressed by Alan's service. It seems others are too.
We both drive in from Guelph to deal here and it is well worth it!
Alan Pfaff responded to my email inquiry before business hours, Took care of my special requests, listened to what I had to say and did not try to up sale something that was ridiculous . All in all a very good sales person.
The business was clean and organized. Small lot but they use the space they have effectively.
Stratford Honda‘s parts department has been proud to serve Stratford over the years. We have helped countless drivers find the parts they need for their Honda Dealership car or truck. Our pledge to superior customer service means that every visit or inquiry to our parts department is met with unparalleled enthusiasm and skill to help you find exactly what you need.
We carry a vast stock of carefully inspected and certified parts for most Honda Dealership vehicles. If there is something we don’t have in stock, we will promptly place an order and have it in-store typically within a few business days. We only carry top quality parts, so you can rest assured that you’re getting the best with Stratford Honda‘s parts department.
Our parts experts are highly trained and knowledgeable about newer and older models. We make it a point to exceed your expectations by matching years of automotive knowledge with friendly, courteous customer service. Whether you need a component for a 2002 or a 2016 Honda Dealership, our parts experts can help you find precisely what you’re looking for.
You can have confidence in us. Our parts are backed by warranty, and have been professionally inspected to ensure the best quality. We carry the same quality parts as the manufacturer, and we will always do our best to provide exact colour matching and precision fit for your vehicle. Our commitment to quality and service means you can rest easy knowing your vehicle is in safe and capable hands.